Shipping & Returns

1. Conditions of return

Customers need to check the condition of the goods and can exchange/return the goods at the time of delivery/receipt in the following cases:

- Goods do not match the type and model in the ordered order or as on the website at the time of ordering.

- Not enough quantity, not enough set as in the order.

- External conditions are affected such as packaging tear, peeling, broken ...

* The customer is responsible for submitting the relevant documents proving the above deficiency to complete the return/return of goods.

2. Regulations on the time to notify and send returned products

- Time for notification of return and exchange: within 48 hours from the date of receipt of the product in case the product lacks accessories, gifts or is broken.

- Time to send and return the product: within 1-month days of receiving the product.

- Product return location: Customers can bring the goods directly to our office/store or by post.

In case you have comments/complaints related to product quality, please contact our customer care line by (800) 986 3809